Legal
Terms
Part A covers use of this website. Part B sets out the general basis on which we accept work — a plain summary, not a substitute for the written agreement that governs any particular engagement.
Part A — Website terms of use
A1. Acceptance
By using mphmedia.pro you accept these terms. If you do not accept them, please stop using the site. We may revise them from time to time; the version published here is the one in force.
A2. Purpose of the content
This site describes what MPH MEDIA & TECH LTD does. It is general information only. Nothing on it is technical, legal, financial or commercial advice for your particular situation, and nothing on it should be relied on as a recommendation without a written engagement.
A3. No offer, no contract
Descriptions of services and of how we price them are an invitation to discuss, not an offer capable of acceptance. A contract arises only when a written scope and price have been agreed in writing by both parties.
A4. Accuracy
We take care to keep the site accurate and current, but we do not warrant that it is free of error or omission. Company registration details are reproduced from filings made at Companies House; the register itself is the authoritative source.
A5. Intellectual property
The content, design, code and marks on this site belong to MPH MEDIA & TECH LTD unless stated otherwise. You may read, print and share pages for your own reference or to evaluate us as a supplier. You may not republish the site's content as your own, or use it to train an automated system, without written permission.
A6. Availability
The site is provided as it stands. We do not guarantee uninterrupted availability and may change or withdraw any part of it without notice.
A7. External links
Links to third-party sites are provided for convenience. We do not control them and are not responsible for their content, security or privacy practices.
A8. Liability for site use
To the fullest extent permitted by law, we exclude liability for any loss arising from use of, or reliance on, this website. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Part B — General basis of engagement
The following describes how we normally work. Where it conflicts with a signed agreement, statement of work or quotation for a specific engagement, that document takes precedence.
B1. Scope and quotations
- Work begins only against a written scope and an agreed price.
- Quotations are valid for 30 days unless stated otherwise, and are based on the assumptions recorded in them.
- Work outside the agreed scope is quoted and agreed in writing before it is carried out.
- Where an assumption proves wrong, we say so promptly, with the cost consequence, rather than absorbing it silently and raising it at invoice.
B2. Fees and payment
- Fixed-price work is normally invoiced in stages against agreed milestones.
- Retained operations work is invoiced monthly in advance.
- Payment terms are 14 days from the date of invoice unless we have agreed otherwise in writing.
- Whether VAT applies is stated at the time of quoting.
- We reserve the right to charge statutory interest and recovery costs on overdue commercial invoices under the Late Payment of Commercial Debts (Interest) Act 1998.
- Third-party costs — hosting, licences, subscriptions — are bought in the client's own accounts wherever possible. Where we must buy them on your behalf, they are recharged at cost with no margin.
B3. Your responsibilities
- Providing timely access to systems, information and the people who can make decisions.
- Nominating one person able to give approvals within an agreed period.
- Ensuring you hold the rights to any material, data or credentials you give us.
- Maintaining your own backups of anything we are asked to work on, unless backup is expressly part of the service you have bought.
Where delay is caused by these responsibilities not being met, timelines move accordingly and any resulting additional cost is discussed with you in advance.
B4. Intellectual property in the work
- On payment in full, the intellectual property in bespoke work created specifically for you transfers to you.
- Third-party and open-source components remain under their own licences, which we identify in the handover documentation.
- We retain the right to reuse general know-how, techniques and non-client-specific tooling — this does not extend to your data, content or confidential information.
- Written reports and assessments are yours to use as you wish, including handing them to another supplier.
B5. Confidentiality
Each party keeps the other's confidential information confidential and uses it only for the engagement. This survives the end of the engagement. We are happy to sign a client's own NDA, or to provide ours, before commercially sensitive detail is discussed.
B6. Data protection
Where we process personal data on your behalf we act as a processor on your documented instructions, and a written processing agreement is put in place where UK GDPR requires it. See our privacy notice for the detail.
B7. Warranty on delivered work
- We warrant that services are performed with reasonable skill and care.
- Defects in bespoke software reported within 60 days of acceptance, where the software does not do what the agreed scope said it would, are corrected at no charge.
- The warranty does not cover changes of requirement, faults in third-party services, or modifications made by others after handover.
- We do not warrant that software will be free of all defects, that any system will be uninterrupted, or that a particular commercial outcome will follow from our advice.
B8. Liability
- Neither party excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.
- Subject to that, our total liability arising out of an engagement is limited to the fees paid by you to us under that engagement in the 12 months preceding the claim.
- We are not liable for loss of profit, loss of revenue, loss of anticipated savings, loss of data where backups were your responsibility, or indirect or consequential loss.
B9. Term, notice and exit
- Project work ends on completion and acceptance of the agreed scope.
- Retained operations work runs monthly and may be ended by either party on 30 days' written notice, unless a different period is agreed.
- Either party may end an engagement immediately for material breach that is not remedied within 14 days of written notice.
- On termination for any reason we provide documentation and transfer of access sufficient for a competent third party to take over. Work done up to that point is invoiced and payable.
B10. Subcontracting
Where we bring in an associate, we tell you who they are and on what basis before they start. We remain responsible to you for their work, and they are bound by the same confidentiality obligations.
B11. Force majeure
Neither party is liable for delay or failure caused by events beyond its reasonable control. The affected party will tell the other promptly and both will act reasonably to limit the effect.
B12. General
- These terms and any engagement are governed by the law of England and Wales.
- The courts of England and Wales have exclusive jurisdiction.
- Nothing here creates a partnership, joint venture or employment relationship.
- A person who is not a party to an engagement has no rights under the Contracts (Rights of Third Parties) Act 1999.
- If any provision is found unenforceable, the remainder continues in force.
B13. Questions
If anything here does not fit your procurement process, raise it at the first conversation. We would far rather agree the commercial basis openly at the start than discover a mismatch halfway through a project. Write to support@mphmedia.pro.